Refund policy

We offer full refunds and accept returns for defective or damaged items as well as if the wrong item is received.

Please contact us to request a return and ship the items back within 30 days of delivery. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@almade.co. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@almade.co. 

Unfortunately, we cannot accept returns on gift cards.

 

Cancellation 
We do not offer cancellations, but please contact us if you have any problems with your order.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.